At Kishan Pooja House, we take pride in providing high-quality pooja items and gifts with utmost care and devotion. If you are not completely satisfied with your purchase, we’re here to help.
Returns
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Eligibility: Returns are accepted within 7 days of delivery for items that are damaged, defective, or incorrect.
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Conditions:
- Item must be unused, in original packaging, and in the same condition as received.
- Proof of purchase (invoice or order number) must be provided.
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Non-returnable items:
- Custom or personalized items
- Opened or used items
- Items damaged due to customer mishandling
Return Process
- Contact Us at contact: +91 99092 22799 , email : kishanaartimachine@gmail.com within 7 days of receiving your order.
- Provide order details and photos on email id- kishanaartimachine@gmail.com showing the issue.
- Once approved, we will arrange a pickup or request you to ship the item back.
- After inspection, we will notify you of the return status.
Refunds
- Once your return is approved and received, a refund will be initiated to your original payment method.
- Refund processing time:
- UPI/Credit/Debit Cards: 5-7 business days
- Bank Transfer: 7-10 business days
- If the product is not eligible for return or refund, we will notify you accordingly.
Exchanges
We offer replacements for damaged or defective items. Please initiate a request within 7 days of delivery.
Cancellation Policy
Orders can be cancelled before they are shipped.
Once dispatched, the order cannot be cancelled.